{"id":43,"date":"2026-01-08T13:16:29","date_gmt":"2026-01-08T13:16:29","guid":{"rendered":"https:\/\/staging.graphixbay.in\/iq\/?page_id=43"},"modified":"2026-01-29T21:13:06","modified_gmt":"2026-01-29T21:13:06","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/staging.graphixbay.in\/iq\/frequently-asked-questions\/","title":{"rendered":"FAQs"},"content":{"rendered":"<h1><span style=\"font-weight: normal;\">Frequently Asked Questions<\/span><\/h1>\n<div>\n<p><span>Have a question? You\u2019re in the right place. Our FAQs cover everything from getting started with a course to certificates and ongoing access. If you can\u2019t find the answer you\u2019re looking for, our team is always happy to help.<\/span><\/p>\n<\/div>\n<h2>General<\/h2>\n<ul>\n<li>\n<h3>What is iQ Training? <\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">iQ Training is an online learning platform providing accredited compliance and workplace training courses. Our courses are designed to be clear, practical and accessible, helping individuals and businesses meet UK compliance requirements with confidence.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Who are your courses suitable for?<\/h3>\n<div>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Our courses are suitable for:<\/span><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Individuals needing certification<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Food handlers and kitchen staff<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Supervisors and managers<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Small to medium-sized businesses<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Hospitality, catering, retail and food production teams<\/span><\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">No previous experience is required unless stated otherwise.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<h2><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Courses &amp; Accreditation<\/span><\/h2>\n<\/h2>\n<ul>\n<li>\n<h3>Are your courses accredited?<\/h3>\n<div>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. All iQ Training courses are fully accredited and recognised across the UK, meeting current industry and regulatory standards.<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">We offer:<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Level 1 Food Hygiene &amp; Safety<\/span><\/strong><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Level 2 Food Hygiene &amp; Safety<\/span><\/strong><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Advanced Allergen Awareness<\/span><\/strong><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Additional specialist and sector-specific courses are being developed.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Do the courses meet Environmental Health requirements?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. Our food safety and allergen courses meet UK Environmental Health Officer (EHO) expectations and are suitable for inspections and audits.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Are your courses suitable for staff training?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Absolutely. Our courses are designed to work equally well for individual learners and teams, making them ideal for staff onboarding and ongoing compliance.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<h2><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Course Completion &amp; Certificates<\/span><\/h2>\n<\/h2>\n<ul>\n<li>\n<h3>How long do the courses take to complete?<\/h3>\n<div>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Course length varies:<\/span><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Level 1: Typically 1\u20132 hours<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Level 2: Typically 3\u20134 hours<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Advanced courses: Vary depending on content<\/span><\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Learners can complete courses at their own pace.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Do I receive a certificate?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. Once you successfully complete the course and pass the assessment, you can instantly download your digital certificate.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How long is my certificate valid for?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Most food hygiene certificates are recommended to be renewed every 2 years. However, refresher training may be required sooner depending on your role or business requirements.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I re-download my certificate later?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. Certificates remain available in your account and can be re-downloaded at any time.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<h2>Online Learning &amp; Access<\/h2>\n<\/h2>\n<ul>\n<li>\n<h3>Is the training fully online?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. All iQ Training courses are 100% online and can be completed from any location.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I complete the course on my phone or tablet?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. Our platform is fully mobile and tablet-friendly, allowing you to learn on any device.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Do I need to complete the course in one go?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">No. You can log in and out as needed. Your progress is saved automatically.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How long do I have access to the course?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">You will have full access to your purchased course for the duration stated at checkout, allowing plenty of time to complete it comfortably.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>\n<h2>Business &amp; Bulk Training<\/h2>\n<\/h2>\n<ul>\n<li>\n<h3>Do you offer training for businesses with multiple staff?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. iQ Training offers scalable solutions for businesses that train multiple employees.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I purchase courses in bulk?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. We offer course bundles and bulk purchasing options. For larger teams or ongoing training needs, please contact us directly.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can managers track staff progress?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Yes. Business accounts can monitor learner progress, completion status and certificate records.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Do you offer customised or sector-specific training?<\/h3>\n<div>\n<p><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">We are developing tailored training solutions for specific industries and business needs. If you have a requirement, get in touch to discuss options.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h1>\n<h3>Still got a question?<\/h3>\n<\/h1>\n<p><p>\n        <a href=\"\/contact-us\/\">GET IN TOUCH<\/a>\n    <\/p>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"name\":\"FAQ\",\"type\":\"section\",\"props\":{\"height_viewport\":false,\"image_position\":\"center-center\",\"image_size\":\"cover\",\"media_background\":\"#fff\",\"media_overlay\":\"rgba(0,0,0,0)\",\"padding_bottom\":\"none\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"expand\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"<span style=\\\"font-weight: normal;\\\">Frequently Asked Questions<\/span>\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"title_decoration\":\"divider\",\"title_element\":\"h1\"}}]}]},{\"type\":\"row\",\"props\":{\"column_gap\":\"large\",\"margin_bottom\":\"xlarge\",\"margin_top\":\"default\",\"row_gap\":\"small\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky\":\"row\",\"position_sticky_breakpoint\":\"l\",\"position_sticky_offset\":\"100\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><span>Have a question? You\u2019re in the right place. Our FAQs cover everything from getting started with a course to certificates and ongoing access. If you can\u2019t find the answer you\u2019re looking for, our team is always happy to help.<\/span><\/p>\n\n\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"text_align\":\"justify\"}},{\"type\":\"headline\",\"props\":{\"content\":\"General\",\"id\":\"products\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"default\",\"margin_top\":\"remove\",\"maxwidth\":\"small\",\"text_align\":\"left\",\"title_element\":\"h2\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"\",\"margin_bottom\":\"default\",\"margin_top\":\"remove\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">iQ Training is an online learning platform providing accredited compliance and workplace training courses. Our courses are designed to be clear, practical and accessible, helping individuals and businesses meet UK compliance requirements with confidence.<\/span><\/p>\n\n\",\"title\":\"What is iQ Training? \"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Our courses are suitable for:<\/span><\/p>\n\n\\n\n\n<ul>\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Individuals needing certification<\/span><\/li>\n\n\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Food handlers and kitchen staff<\/span><\/li>\n\n\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Supervisors and managers<\/span><\/li>\n\n\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Small to medium-sized businesses<\/span><\/li>\n\n\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Hospitality, catering, retail and food production teams<\/span><\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">No previous experience is required unless stated otherwise.<\/span><\/p>\n\n\",\"title\":\"Who are your courses suitable for?\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Courses &amp; Accreditation<\/span><\/h2>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"maxwidth\":\"large\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. All iQ Training courses are fully accredited and recognised across the UK, meeting current industry and regulatory standards.<\/span><\/p>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">We offer:<\/span><\/p>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><strong><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Level 1 Food Hygiene &amp; Safety<\/span><\/strong><\/p>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><strong><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Level 2 Food Hygiene &amp; Safety<\/span><\/strong><\/p>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><strong><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Advanced Allergen Awareness<\/span><\/strong><\/p>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Additional specialist and sector-specific courses are being developed.<\/span><\/p>\n\n\",\"title\":\"Are your courses accredited?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. Our food safety and allergen courses meet UK Environmental Health Officer (EHO) expectations and are suitable for inspections and audits.<\/span><\/p>\n\n\",\"title\":\"Do the courses meet Environmental Health requirements?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Absolutely. Our courses are designed to work equally well for individual learners and teams, making them ideal for staff onboarding and ongoing compliance.<\/span><\/p>\n\n\",\"title\":\"Are your courses suitable for staff training?\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Course Completion &amp; Certificates<\/span><\/h2>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"maxwidth\":\"large\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Course length varies:<\/span><\/p>\n\n\\n\n\n<ul>\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Level 1: Typically 1\u20132 hours<\/span><\/li>\n\n\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Level 2: Typically 3\u20134 hours<\/span><\/li>\n\n\\n\n\n<li><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Advanced courses: Vary depending on content<\/span><\/li>\n\n\\n<\/ul>\n\n\\n\n\n<p class=\\\"cvGsUA direction-ltr align-start para-style-body\\\"><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Learners can complete courses at their own pace.<\/span><\/p>\n\n\",\"title\":\"How long do the courses take to complete?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. Once you successfully complete the course and pass the assessment, you can instantly download your digital certificate.<\/span><\/p>\n\n\",\"title\":\"Do I receive a certificate?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Most food hygiene certificates are recommended to be renewed every 2 years. However, refresher training may be required sooner depending on your role or business requirements.<\/span><\/p>\n\n\",\"title\":\"How long is my certificate valid for?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. Certificates remain available in your account and can be re-downloaded at any time.<\/span><\/p>\n\n\",\"title\":\"Can I re-download my certificate later?\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2>Online Learning &amp; Access<\/h2>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"margin_bottom\":\"default\",\"margin_top\":\"default\",\"maxwidth\":\"large\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"\",\"margin_bottom\":\"default\",\"margin_top\":\"remove\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. All iQ Training courses are 100% online and can be completed from any location.<\/span><\/p>\n\n\",\"title\":\"Is the training fully online?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. Our platform is fully mobile and tablet-friendly, allowing you to learn on any device.<\/span><\/p>\n\n\",\"title\":\"Can I complete the course on my phone or tablet?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">No. You can log in and out as needed. Your progress is saved automatically.<\/span><\/p>\n\n\",\"title\":\"Do I need to complete the course in one go?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">You will have full access to your purchased course for the duration stated at checkout, allowing plenty of time to complete it comfortably.<\/span><\/p>\n\n\",\"title\":\"How long do I have access to the course?\"}}]},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2>Business &amp; Bulk Training<\/h2>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"maxwidth\":\"large\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin_bottom\":\"small\",\"margin_top\":\"remove\",\"multiple\":false,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. iQ Training offers scalable solutions for businesses that train multiple employees.<\/span><\/p>\n\n\",\"title\":\"Do you offer training for businesses with multiple staff?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. We offer course bundles and bulk purchasing options. For larger teams or ongoing training needs, please contact us directly.<\/span><\/p>\n\n\",\"title\":\"Can I purchase courses in bulk?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">Yes. Business accounts can monitor learner progress, completion status and certificate records.<\/span><\/p>\n\n\",\"title\":\"Can managers track staff progress?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg white-space-prewrap font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\"><\/span><span class=\\\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\\\">We are developing tailored training solutions for specific industries and business needs. If you have a requirement, get in touch to discuss options.<\/span><\/p>\n\n\",\"title\":\"Do you offer customised or sector-specific training?\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"xsmall\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h3>Still got a question?<\/h3>\n\n\",\"image_align\":\"left\",\"image_margin\":\"xsmall\",\"text_align\":\"left\",\"title_element\":\"h1\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin_bottom\":\"default\",\"margin_top\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"GET IN TOUCH\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true,\"icon_align\":\"left\",\"link\":\"contact-us\/\",\"link_title\":\"GET IN TOUCH\"}}]}]}]}]}],\"version\":\"5.0.5\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Have a question? You\u2019re in the right place. Our FAQs cover everything from getting started with a course to certificates and ongoing access. If you can\u2019t find the answer you\u2019re looking for, our team is always happy to help. General What is iQ Training? iQ Training is an online learning platform providing [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":99,"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":2481,"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/pages\/43\/revisions\/2481"}],"wp:attachment":[{"href":"https:\/\/staging.graphixbay.in\/iq\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}